What We Do

DSRInsight is a management consulting company that offers advisory services in Employee Experience and Relationship Analysis. For Employee Experience, each program is tailored to client needs and addresses each stage of EX program design and delivery, plus the all-important action planning to put your insights to work creating tangible results for your organisation.

What We Do

DSRInsight is a management consulting company that offers advisory services in Employee Experience and Relationship Analysis. For Employee Experience, each program is tailored to client needs and addresses each stage of EX program design and delivery, plus the all-important action planning to put your insights to work creating tangible results for your organisation.

What is Employee Experience?

Employee Experience (EX) is a holistic approach to employee engagement that considers all interactions your employees have with your organisation at critical touchpoints of their personalised journey: from recruiting and onboarding through development and retention, as well as exit.

What’s in an Employee Experience Program

An Employee Experience program will typically include most or all the following modules. Program specifics vary according to your unique goals and desired outcomes. Contact us to discuss where you are now, what you are already doing that may not be working well – and how we can help you to get where you want to be.

Facilitated planning session with key decision makers to identify Employee Experience strategy, internal change management requirements and program design for successful implementation.

Facilitated employee journey mapping session that compares current and future state of employee experience of critical talent groups at key touchpoints throughout their journey to identify program features that close the gap.
Expert advice and guidance on survey design that includes review of current survey content, mapping of survey content to licensed external employee opinion benchmarks and stakeholder interviews/focus groups to design new customised survey content.
Expert advice and guidance on in-depth communications design and messaging for feedback programs. Includes the review of existing communication planning materials, creation of customised communications content for core survey and the development of FAQs to be used throughout the feedback program.
Delivery of company-wide results highlighting relevant results, insights and recommendations, interpreted for both senior leaders and relevant functional areas (HR and People Operations, etc.).
Facilitated workshop with senior executives, HR teams and line managers to identify practical action steps informed by survey data and in line with strategic objectives. Root Cause Analysis workshop helps managers to look deeper and address challenges identified from employee engagement surveys by applying root cause analysis, prioritizing issues and taking corrective actions. Create communications and change management steps to implement needed changes and realise program benefits with minimal disruption to current client practices.
Ensures that the survey process is not simply a box-tick exercise, but is instead an ongoing, living process of consultation and communication. This includes the collaborative development of an action planning calendar, creation of a recommended library of managerial actions, the design of pulse survey programs and a means of tracking success measures.
Depending on the strengths and areas for development flagged by the survey result interpretation, programs can include any combination of organisational development, training in people management skills, talent assessment and management, leadership development and executive coaching.

What is Organisational Network Analysis?

A science-based and data-driven methodology that visualizes the inner workings of the organisation by mapping out the digital flows of information, communication and decision across internal employee networks.

ONA is used to solve organisational challenges in the digital world.

  • Assess and measure team collaboration.
  • Measure individual/team engagement.
  • Evaluate level of M&A integration.
  • Identify change agents & key influencers.
  • Improve sales effectiveness.
  • Determine level of diversity & inclusiveness.
  • Develop leaders’ relationship capital to drive innovation & cross-functional collaboration.
  • Identify candidates for talent mobility programs.
  • Find hidden stars.
  • Measure impact of  leadership development programs.
  • Assess burnout & attrition risk.
  • Analyse adoption rate and  collaboration patterns across the enterprises using Microsoft Teams, Yammer and Workplace from Facebook.
  • Identify gaps and best practice by comparing against global benchmarks.

How can we help?

To find out more about our bespoke solutions, designed and delivered across Asia-Pacific, contact us today.

Contact Us Now

How can we help?

To find out more about our bespoke solutions, designed and delivered across Asia-Pacific, contact us today.

Contact Us Now