Several surveys have pointed to employees globally feeling nervous and apprehensive about returning to their workplace following the coronavirus outbreak. Now their fears and anxieties have spiked due to recent COVID-19 resurgence. This is not the time for employers to “drop the ball” in checking in on their employees as their attention is quickly pivoting towards business recovery. Fortunately, business and EX leaders can take advantage of several free recovery survey tools and thought leadership papers created by survey platform and management consulting firms to help them measure and manage their employee experience through these difficult times.

This COVID-19 crisis has presented a burning platform for CEOs to accelerate digital transformation for their firms. From an organisational perspective, this will have a significant impact on how leaders recruit external and develop internal talent. As a society career change, side-hustle and freelancing between jobs will be the norm for most people over the next decades. To acquire career resilience, it is best for everyone to think like a leader and adopt an entrepreneurial mindset to thrive in our digital future.

As companies are recovering from COVID-19 crisis, it is time for leaders to design a new business model to compete in the next normal. This paradigm shift calls for a new employee experience strategy that will be highly agile in responding to employees' sentiments in this rapidly changing environment.

The global pandemic has rapidly forced revolutionary changes in organisational work practices. As we assess the results, we ask what this means for Asia and describe how Employee Experience programs will be of strategic importance to make needed changes